This policy outlines the refund and cancellation terms and conditions for services provided by Work Migration LTD, a UK-based company specialized in offering employment contracts to skilled workers in Europe and Canada.

1. Accepted Currency: All fees and charges are to be paid in U.S. Dollars (USD), unless otherwise agreed in writing.
2. Fee Details Based on Applicant’s Location:

1. If the applicant is located in one of the supported countries (see list at: https://www.workmigration.com/our-official-agents/): They must pay the following:

1. Employment contract service fee (varies by contract).
2. Document submission service fee.
3. Visa application file preparation fee.
4. Consultation and support fee.
5. One-year health insurance fee.
6. Visa appointment scheduling costs.
7. Official document translation and notarization costs.

1. If the applicant is outside the supported countries:

• Only the employment contract fee and basic consultation apply. Visa-related costs do not apply.

1. Payment Phases:

• Payments are generally split into two or three phases, depending on the case and request type.
• Service officially begins upon receipt of the first payment.

1. Non-Refundable Costs:

• All costs are considered non-refundable once work has commenced on any stage of the service.

1. In Case of Visa Rejection (for applicants in supported countries only): If the visa application is denied, the applicant has the right to choose from:
2. Reapply for the same country at no extra cost.
3. Apply for a different country at the same cost.
4. Request a partial refund, with the following deductions:
   • Visa file preparation costs.
   • Insurance fee.
   • Appointment costs.
   • Translation fees.
   • 25% administrative fee on the remaining amount.
5. If the Applicant Cancels:

• If cancellation occurs before visa appointment or file processing: a full refund is granted minus a 25% administrative fee.
• If visa processing has begun or the application has been submitted: no refund is granted.

1. Refund Request Time Limit:

• Refund requests must be submitted within 7 days of the payment date.

1. Refund Processing Time:

• Refunds are processed within 5 business days of receiving complete and correct information.

1. Cancellation or Refund Request Procedure:

• The client must send an official email to HR@workmigration.com including:
  • Full name.
  • Order number.
  • Copy of official ID.
  • Clear reason for cancellation.
• Requests must be sent from the same email address used during registration. Requests sent from other addresses or missing information will be rejected.

1. Partial Refund of Specific Items:

• Clients may request a refund for a specific item (e.g., translation fees), provided the item has not yet been fulfilled.

1. Reapplication Fees:

• No additional fees for reapplying to the same or another country if the costs are equivalent.
• If the new application has a higher cost, the client must pay the difference.

1. Example Calculations: Example 1:

• Contract fee: $500
• Translation fee: $150
• Insurance fee: $200 If canceled before any service begins: refund = $850 – 25% = $637.50 If canceled after any service starts: no refund.

1. Fraudulent or Incorrect Documents:

• If the applicant provides falsified or inaccurate documents, Work Migration LTD reserves the right to:
  • Cancel the application without any refund.
  • Notify relevant authorities in the concerned country.

1. General Terms:

• No payments are required until the applicant receives formal approval from the employer.
• The company reserves the right to amend this policy at any time. Users will be notified via email or our official website.

1. Contact: For inquiries, contact us at HR@workmigration.com or call +44 745 463 45 75.

This policy is legally binding on all users benefiting from Work Migration LTD services.